Claims Service

“We can’t say enough great things about Nick and Great North Insurance. When we first purchased insurance Nick was there every step of the way to ensure that we got appropriate coverage to fit our families needs. He looked out for us and saved us quite a bit of money. When I got into a car accident Nick was there to take my call AFTER hours!! If that is not excellent client service I don’t know what is. He has been there to answer all my questions and to make sure my accident claim process went smoothly for all parties involved. Nick and Great North Insurance have been absolutely incredible and I will be recommending them to family and friends.”
~ Shannon Lauwers

“Being a first time home owner I was nervous about the process of making a claim. Zach at Great North Insurance took the time to walk me through the process and told me what to expect. The next morning I received a call from the adjuster who setup a time for the home visit. They wanted to see more of our home because they feared more damage could be there that I wasn’t aware of. They were right. Both my agent and the adjuster took time to guide me through the process which made me feel comfortable and secure about what was happening. They gave me recommendations of multiple contactors, and also what to expect if I did the work myself. Within two hours after they left our home, I had a hard copy of his report and a check for the remediation of the items found!!! I could not be more pleased about the whole experience and highly recommend Great North Insurance Services to everyone.
Thank you for your great work and continue your excellent service!!!”
~ Brian Hoy

“Nick – Thank you so much for your help during our claim on our car insurance. I honestly still can’t believe you answered our call at 9:30 on a Sunday! You have customers for life. I had no idea what to do at the accident scene. You were able to get me composed and help me through the process. You are one of the best! Thank you. My daughter will be calling shortly for her quotes.”
~ Susan (Fargo, ND)

“On a Friday night Nick came through for us when we really needed his help. Thank you so much.”
~ Brandon & Rebecca (Grandin, ND)

Service

“I’d like to thank Great North Insurance for being such a great company to work with and going that extra effort to find the best premium’s out there, being 21 and in college my rates were fairly high. I came from a small town agency where I was used to dealing with very friendly and personable people. The minute I walked into the office I could tell they would be the same. Dominic was able to find a great price and they also offered me a multi-policy discount. They are a very welcoming office and have been there to answer all my questions.”
~Falan Johnson

“We live in Waconia, Minnesota and changed to Great North Insurance in June of 2012. Great North was able to bundle our policies and compare different companies to ensure we were getting the best coverage and rate. They were able to save us a little over $800 a year! Having a young family and living on a budget, you have no idea how much that helps! They are knowledgeable, explained every detail of the quote, and able to answer all of my questions right on the spot. Great North wanted to get to know me as a friend and not just a customer and their service is so fast. They return calls and emails quickly with the answers you are looking for. The Great North team made the transition of our policies seamless. I would highly recommend contacting Nick Killoran and the Great North team for your insurance needs!”
~ Brandon ‘Buck’ & Kelly Geehan

“Being in the military can be challenging when trying to keep life in order. As a young woman in the military I never know where I’m going next. Erin at Great North was able to break down my policies and explain them to me in detail. Erin, who is also in the military, was able to understand my needs and make recommendations. After working with her I feel comfortable calling her at any time knowing that she will be able to answer whatever questions I may have. Having used numerous Insurance companies in the past, none of them hold a candle to Great North. I am so fortunate to have found Great North Insurance and know wherever the future takes me I can count on them for all my Insurance needs. Great North’s military support and their impeccable customer service are only a few of the reasons I recommend them to everyone! Thank you Great North Insurance!”
~ SSgt Mandy Herrmann

“Increased my business coverage AND saved me over $3,700 in premium dollars! Thanks Zach…professional, efficient, and works hard for the small business guy!”
~ Eric Netland – owner

“Working with Great North Insurance has been a wonderful experience! When I bought a new vehicle, I was able to send Nick my new information and I actually left the dealership with my new proof of insurance on my email ready for me. The team is very time efficient, available whenever I needed them, utilizes technology very well for my confidence, and provides me with a great rate for my insurance. I love working with them!”
~ Rachel Kalina

“Our journey with Great North Insurance began when Byron and I received notice that our current homeowner’s insurance would be increasing this year. After over nine years of working with our previous (well-known, national) insurance company, we were very disappointed with how unwilling they were to work with us. Not only did we have our homeowner’s policy with them, but we also had auto, life, and personal articles policies as well. During our almost seven-years of marriage, we have lived in Minnesota, Nevada and North Dakota – the whole time staying with the same, now unmentionable insurance company. It was at this point we reached out to Nick at Great North. Nick and his family are good friends of ours and we had complete trust that Nick and his team would do their very best to find a good solution for us. Great North did more than find a good solution – they found a GREAT one! Not only was Nick able to dramatically lower our costs, but he also increased our coverage on our home, auto and personal articles policies. We are so grateful to Nick and his team and we look forward to continuing our journey with Great North in the future.”
~ Byron & Christina Snider

“Nick and the Great North Insurance team have been a pleasure to work with. We recently purchased a rural property and weren’t sure exactly what type of coverage we would need. They educated us on the various options and we were able to come up with a great plan at an even better price. Thanks again!”
~ Steve & Nicole Scherweit

“Our family selected Nick at Great North Insurance because we wanted to explore a local, educated, and caring agent. With Nick, all these objectives were met, and more. He not only took the time to review our unique needs, but he also provided us with various options, making recommendations based on the price of the policies while considering our risk tolerance and appropriate protection for our home, car, boat, and lake cabin. We are happy to have solid coverage for our assets at a competitive price and great service.”
~ David & Misty Dietz (and family)

“We began with Great North Insurance about a year ago for both our personal and business insurance policies. They have really shown us that they understand our insurance needs and truly care about our business and its success. Both Zach and Nick are great guys, very helpful, and we would definitely recommend them to anyone!”
~ Scenic Landscaping Inc. (Andy and Tami Klefstad)

“My experience with Great North Insurance has exceeded my expections by a mile! Last year, my husband and I found ourselves in a panic after two job changes and suddenly facing complete independence when it came to health insurance. We had big plans as a family and were extremely nervous about our future. We have always heard great things about Nick and his family, so we decided to pick up the phone and call. Not only did Nick answer our call immediately, but he also had us connected to a new plan within hours. That phone call lead to a huge weight lifted off our shoulders and we know we will be taken care of from here on out. Thank you, Great North Insurance, for the fantastic service and friendly atmosphere you provide. I will continue to recommend you to everyone I know!”
~ Rachel Blankenship

“Thank you Great North Insurance for helping us find the best coverage for our first home. As first time homeowners, we were unsure of the process but Great North Insurance guided us through and taught us everything we needed to know.”
~ Amanda & Kirby

“It was a no-brainer to go with Great North Insurance Services. After weeks of shopping around for insurance quotes for our first home, Great North was the only company to take the extra time to get to know us and our personal needs. We had always thought that we would need to sacrifice service in order to save money on our insurance needs. That’s absolutely not the case with Great North and we couldn’t be happier.”
~ Chuck and Jamie

“Nick, Zach & team – We would like to thank you for everything you have done for us! Not only did you take care of all of our insurance needs, save us money, you also treated us like we were your only clients. Thank you!”
~ Jeff & Maria Shipley

“I’ve worked with a few insurance carries over the years and my experience with Great North Insurance has been OUTSTANDING. The very well trained staff, the easy to work with atmosphere, and top notch customer service is something that I would recommend to anyone. They have not only won my business, but earned it along the way.”
~ Casey & Travis Schmidt

“Most insurance agents are all about getting you in and out with the least amount of effort on their part. GNIS takes the time to look at different scenarios and will give you a few options in coverage based on YOUR needs. I strongly suggest giving them a call and letting them quote your policy needs. You will be impressed every step of the way!”
~ Matthew & Dawn Hanson

“It’s not often I write reviews however in this case it needs to be said how impressed my wife and I are with all aspects of Great North Insurance Services. Customer service has become a lost art form in business today and it’s extremely refreshing to see a small business make this such a priority. Nick, Zach and team have been an absolute pleasure to work with and the fact they saved us a large sum on our annual premiums while providing far better coverage is even better. Thank you for doing the little things and know you’ve earned a client for life!”
~ Marcus & Shannon Thornton

“I’m convinced there is no better insurance agency in the area. Nick and Zach are class acts and work their tails off to best represent their clients (O, and the rates are near impossible to beat!)”
~ Erik Hatch

“Thank you Great North Insurance for taking care of our family and finding us the best insurance.”
~ Tammy Mollet

“Great North Insurance is always there to answer any questions we have. Their staff is knowledgeable, friendly, and approachable. We will continue recommending them to all our friends.”
~ Brandon Bates

“I wanted to take a minute to write your company about the experience I had while looking for a new insurance agent/agency. A couple things stood out. #1 – YOU ACTUALLY CARE!! It wasn’t a quick sign here… You took time to help me understand my coverages on my home and car. #2 – Your application process was convenient. I work in an industry of applications and approvals. It is a cumbersome process. You guys have it figured out (so easy for the consumer). #3 – Your price, even with all the extra coverages, was still the cheapest. I would have paid more after working with you folks for only a few hours.
Thank you again. You can count on a number of referrals from my husband and I.”
~ Kelly & Rick

“…and your insurance products weren’t the only reason we decided to switch to Great North Insurance. Don’t get me wrong I love the lower premium and better overall coverage, but my wife was really impressed with your response time and how you asked questions to ensure our needs were met. We will be referring our friends and family to you…”
~ Ronald J. (new resident of Fargo, ND)

“I wanted to take a minute to write your company about the experience I had while looking for a new insurance agent/agency. A couple things stood out. #1 – YOU ACTUALLY CARE!! It wasn’t a quick sign here… You took time to help me understand my coverages on my home and car insurance. #2 – Your application process was convenient. I work in an industry of applications and approvals. It is a very cumbersome process. You guys have it figured out (so easy for the consumer). #3 – Your price, even with all the extra coverages, was still the cheapest. I would have paid more after working with you folks for only a few hours. Thank you again. You can count on a number of referrals from my husband and I.”
~ Kelly & Rick (Mandan, ND)

“Awesome and friendly service, great employees and great people!!!”
~ Zach (Fargo, ND)

“Thanks for getting me such a great deal on Auto and Renters Insurance! Working with you guys has been a great experience!”
~ Mandy (Fargo, ND)

“I couldn’t ask for a better Insurance Agent than Nicholas Killoran! He really works hard for his clients. I can’t wait to hear the results of my snapshot recordings!”
~ Michelle (Fargo, ND)

“First Time Home Buyers and couldn’t be happier with the help we received from Great North Insurance.”
~ Nick (Fargo, ND)

“I love this Insurance Agency and I love the Agents…They Rock! I refer all my friends and they saved me a ton on money when I switched my polices to them.”
~ Lorie (Moorhead, MN)

“I’m convinced there is no better insurance agency in the area. Nick and Zach are class acts and work their tails off to best represent their clients (Oh, and the rates are near impossible to beat!)”
~ Erik & Emily (Fargo, ND)

“Thanks for all your help in making the decision to change from brand x Insurance over to the Great North Insurance crew.”
~ Shawn (West Fargo, ND)

“Thank you Great North Insurance for taking care of our family and finding us the best insurance.”
~ Tammy (West Fargo, ND)

“Great North Insurance Services, LLC has been nothing but wonderful to each and every client that I have referred to them. Professional and Passionate about what they do! I recommend anyone to them!”
~ Kim (Fargo, ND)

“Awesome products, service, and I love the ability to have the premiums easily taken out of my bank account every month! The easiest part was getting a quote! Thanks guys.”
~ Mike (Grand Forks, ND)

“Quick, easy, and saved me a bunch of cash! Thank you for your quick service on our auto insurance quote Nick.”
~ Kirk (Fargo, ND)

“In the end we received better coverage and lower premiums. 827.00 less each year in premiums on our auto, homeowners, and umbrella insurance. That is a vacation south during our winters. I love North Dakota, but not the winters.”
~ Randy (Bismarck, ND)

“I didn’t know you could eliminate the shopping for better premiums for me. Thank you for the lower mortgage payment by lowering my homeowners insurance. You’ll be hearing from my family and friends.”
~ William (West Fargo, ND)

“All I wanted when we initially talked was renters insurance but you took the time to do a full analysis on my all of my insurance products. $350.00 in savings was worth the time and the effort. Thank you!”
~ Robert (Casselton, ND)

“All I can say is thank you Zach. I am so glad my mortgage lender said to talk to you instead of those bigger companies. My old insurance agent was never around and I always disliked calling those 800 numbers and waiting on hold.”
~ June (Fargo, ND)

“I am just happy to help companies that are starting in our area. The local touch is always nice in the insurance business.”
~ Mary (Buffalo, ND)

“First of all, thank you for making the insurance process so easy. We like the savings, but more importantly we appreciate the overall experience you provided. Your home and auto insurance quote response time was great.”
~ William & Janice – (Jamestown, ND)

“I’ll admit we were skeptical when you called. Who has heard of an insurance company calling people for their business? After the quote I was sold. We are Great North Insurance customers because you took the time to reach out to us. Thank you guys!”
~ Kim & Dave – (Valley City, ND)

“I would like to say as a new client of Great North Insurance Services, I was pleased with the service and knowledge of the agents. I would encourage anyone interested in saving some money and improving your coverage to ask them for a quote.”
~ Kirk & Andrea (Fargo, ND)